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Lead UX Designer Job Ad

Who we are

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Location

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What will you do?

The main purpose of this role is to support the ongoing design and development of [specific to project or need].

Additionally, as a member of the core design team, you may work on more than one project at a time, supporting multiple teams with their own clients, project goals, constraints, and timelines. You will report to our Director of Experience Design who reports to our VP of UX and Design. Using your core design skills, you will create and refine digital products to enable useful, usable, and delightful experiences for those who use them.

Responsibilities

• General expectations:
  • Work with project managers and program managers to develop design concepts.
  • Set direction and assure the quality of design delivery across teams.
  • Lead multiple or highly complex projects.
• Carry out a wide variety of research, design, and prototyping tasks, including:
  • Understand product goals and user needs.
  • Conduct concept and usability testing and gather feedback.
  • Create personas based on user research and collected data.
  • Define an interaction model and evaluate its success.
  • Develop wireframes and prototypes around customer needs.
  • Prepare and present rough drafts to internal teams and key stakeholders.
  • Identify and troubleshoot usability issues.
  • Create mockups and prototypes.
  • Share progress and interact with team using a version control system.
• Collaborate in an agile environment with multi-disciplinary teams including strategy, research, content, visual, and development.
• Assign work to and ensure quality of other designers on the team.
• Facilitate ideation through sketching and collaborative activities, such as design sprints and other participatory design activities.
• Create storyboards and step-by-step flows of varying resolution to communicate a person’s experience through a system.
• Work with UX Research leads to plan and evaluate research.
• Work with Development leads to understand and work around feasibility constraints and ensure the integrity of design intent throughout the implementation process.
• Promote the importance of human-centered design practice throughout the organization and with Bixal’s clients.
• Implement, maintain, and expand upon project plans with emphasis on high degree of quality in conjunction product managers and development managers.
• Mentor and develop team members in alignment with Bixal’s brand and overall direction.
• Keep abreast of industry trends and tools and communicate findings out to the team and Bixal.
• Help build a culture of continuous improvement across all levels of design — strategic, structural, and surface — where designers (including yourself) feel challenged with meaningful work and see a clear path for growth.

Qualifications

• 10+ years of experience in UX, product design, or commensurate work experience.
• Bachelor’s degree.
• Must have a portfolio of experience that demonstrates previous work.
• Must be able to obtain Public Trust clearance.

Skills

See skills level matrix.

Perks/Benefits

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